Niek Groen of Eetcafé Klaas and Restaurant Krelis has worked in a star restaurant for many years and is therefore well aware of the influence a strong brand experience can have on the success of your hospitality concept. In the video he talks about his switch from linen napkins to bamboo napkins and what advantages are involved.
A stroke of luck. When a fire broke out in Peter Smits' sandwich store in 2000, he was forced to think about a new interpretation. Peter put his guests at the center of this new beginning: how can I pamper my guests even better? The basis of the concept of successful chain 't Zusje was thus born. In 2004 in Peter's brasserie, the Baron, the well-known tapas concept was added to this guest approach. Unique in the Netherlands, this attracted people from far and wide to join the months-long waiting list to experience it. And an experience it certainly is, 't Zusje makes sure of that.
The hospitality industry is getting hit hard. Right now it is important to keep a cool head and, above all, look ahead. That is exactly what Amsterdam entrepreneurs Bilal Aznou and Rogier van 't Slot, the proud owners of Zurich, Oslo and the new concept Karaat, did when their businesses were no longer allowed to receive guests. Normally all hot spots in Amsterdam, now of necessity empty. They were immediately keen to ensure that their products would be packaged beautifully and professionally, in order to find their way to the guest safely and warmly.
DADAWAN continues to grow unabated. With their unique "Worldly food, Small town prices" concept, they are rapidly conquering the hearts of everyone who comes into contact with them. What do you do when you go from thousands of guests daily to no guests at all?
Since November 14, 2019, The Hague has added a new hotspot: The Gyros Club. And although the past few months have been extraordinary to say the least, the establishment is a resounding success. Owner Pascali Topaloudis calls the concept a "Mediterrasian Streetfood Club": on the menu, guests will not only find gyros and other Greek signatures; you can also find all sorts of exotic street food dishes and unique cocktails.
